1- WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
The data controller of the personal data and owner of the website marakasa.es is PATRICIA NUNES MARTÍNEZ, with registered address at Sant Antoni 153, 17252 Calonge i Sant Antoni (Girona), and Tax ID (NIF): 44.000.662Y (hereinafter PNM or the Data Protection Controller).
PNM has adopted the necessary technical and organisational measures to comply with data protection regulations.
The contact details of PNM regarding privacy and the protection of your personal data are:
+34 609 03 07 49
les_nenes@hotmail.com
2- WHAT TYPE OF PERSONAL DATA DO WE PROCESS AND FOR WHAT PURPOSE?
For confidentiality reasons, we collect the minimum amount of data possible from our clients; specifically, the data they voluntarily provide to us or those that we are legally required to collect and retain in the case of reservations made through booking platforms.
We may collect and process the following categories of personal data:
a. Your name and gender.
b. Your contact details and address, your telephone number, your email address if you make a reservation via email, and those data required by the booking platform to make a reservation.
c. The data and date of your reservation, as well as information about your stay.
d. Your credit card details, as a guarantee.
Please note that when you make a reservation through a booking platform, your data will be processed by the company managing it as the data controller, applying its own privacy policy, which is available on the booking platform’s website. We recommend that you read it. These data will be transferred to us in order to manage the reservation you have made through the booking platform.
e. In the case of our employees: identification data, social security data, bank details and all those necessary for the development of the employment relationship.
f. Identification data of our suppliers and their contact persons in the case of companies.
g. Information that you choose to share with us.
2.1.- YOUR PERSONAL DATA WILL ONLY BE USED FOR THE FOLLOWING PURPOSES:
a. To register you in our database if you make a reservation.
b. To carry out the necessary commercial and administrative procedures with users of our website and with our clients or potential clients.
c. At PNM, we process the information you provide us with in order to respond to your request for information, provide you with information about our services, manage your reservations internally and externally, as well as the purchases we make from our suppliers, or to comply with legal obligations arising from these activities.
d. To send advertising commercial communications by email, social networks or any other electronic or physical means, in the event that you have expressly consented to receiving such communications electronically. In the event that you are registered in our customer database, we may send you commercial information related to our services without requiring prior consent.
e. To communicate with you in order to respond to your enquiries and process your complaints.
f. To communicate with you in order to obtain your opinion on the quality of our services or the treatment received.
g. The data of our clients and suppliers will be processed, within the contractual relationship that binds them to us, in compliance with the administrative, tax, accounting and labour obligations that are necessary under current legislation. Also in relation to duties connected with cooperation with the State Security Forces and Bodies, regional authorities, Ministries or judges.
h. We will process your data in accordance with the law to protect your health or integrity: in the development of prevention policies, in the event of sudden illness or accident on our premises, in the event that public health services detect a notifiable disease, or when a person, due to illness, may be at risk or may affect the safety of others.
3- WHAT IS THE LEGAL BASIS THAT LEGITIMISES THE PROCESSING OF YOUR DATA?
The legal basis that legitimises the processing of your personal data is your explicit consent, granted to carry out the purposes described above, which will be requested at the moment you request information from us.
In the event that a commercial relationship arises between you, whether as a client, supplier or employee, and PNM, the legal basis that will legitimise the processing of your personal data will be the execution of the contractual relationship that has been established, as well as, where applicable, compliance with the corresponding legal obligations.
If you do not provide us with your personal data or do not accept our privacy policy, PNM will not process your personal data, but this may also mean that we cannot send you information or, where appropriate, provide our services.
Commercial information.
Any communication sent will be incorporated into PNM’s information systems.
If you provide us with your email address and accept this privacy policy, we inform you that PNM may carry out the following activities and/or actions, unless you indicate otherwise:
– The sending of any information, including commercial information about news, updates, etc., and all information related to our activities or the services contracted by our clients. The legal basis that legitimises this processing is our legitimate interest within the commercial relationship established with you.
4- RETENTION PERIOD. HOW LONG WILL WE KEEP YOUR DATA?
The personal data you provide will be kept for the time necessary to manage the information you request, as well as to manage your reservations or to fulfil any contract that may be established between PNM and third parties. In the event that we hold your identification data in our database for the purpose of sending commercial information, it will be retained for as long as the legal basis that legitimises its storage and use remains in force. You may cancel your data at any time in order not to receive commercial information.
Once the data has fulfilled the purposes for which it was collected, we will delete it permanently. However, we will retain your data for a longer period if necessary to comply with legal obligations. Likewise, it may be necessary to retain them for the time required for the limitation period of any legal liabilities that may arise.
5- TO WHICH RECIPIENTS WILL YOUR DATA BE DISCLOSED?
Your personal information will be made available to Judges, Courts and Public Administrations in anticipation of possible liabilities arising from the processing. Likewise, we have a legal duty to cooperate with the State Security Forces and Bodies, and to complete the Traveller Register.
In cases where we are legally obliged or entitled to do so, we will not request your consent; however, we will do so in cases where it is necessary to provide data to third parties in order to deliver a service to you.
6.- HOW IS THE INFORMATION PROTECTED?
The data you provide will be treated confidentially. PNM has adopted all the necessary technical and organisational measures and all levels of protection required to guarantee the security of data processing and to prevent alteration, loss, theft, unauthorised processing or access, in accordance with the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programs, systems or equipment, premises and facilities comply with the requirements and conditions of integrity and security established in current legislation.
LANGUAGE
The applicable language to this Privacy Policy is Spanish. Therefore, in the event of any contradiction between versions provided in other languages, the Spanish version shall prevail.
7.- WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
Any person, as the holder of personal data, has the following rights recognised under the terms and conditions set out in Articles 16 to 22 of the GDPR:
• Access to the data being processed.
• Rectification of inaccurate or incomplete data.
• Erasure of personal data concerning you.
• Restriction of processing.
• Portability of your data.
• Objection to processing.
8.- HOW CAN YOU EXERCISE YOUR RIGHTS?
In order to maintain control over your data at all times, you have the right to access your personal information, as well as to request the rectification of inaccurate data or, where appropriate, request its cancellation or deletion. In certain circumstances, and for reasons related to your particular situation, you may object to the processing of your data. Likewise, you may exercise the right to restrict the processing of your personal information by requesting its retention and also the portability of your data.
In order for us to keep your personal data up to date, it is important that you inform us of any changes; otherwise, we cannot be held responsible for their accuracy.
You may exercise your rights free of charge. We undertake to respond within the time limits established by current legislation.
The request must be addressed to:
Data Protection Controller
You may exercise your rights in the following ways:
a) Electronic submission: by email to: les_nenes@hotmail.com
b) Postal mail: by written request sent to: Sant Antoni 153, 17252 Calonge i Sant Antoni, Girona.
The exercise of rights is personal and therefore it is necessary to identify yourself unequivocally. In all cases, you must provide the following documentation:
• Proof of identity of the data subject by means of any valid document, such as ID card or passport.
• Name and surname of the data subject or, where applicable, of the person representing them, as well as the document accrediting such representation.
• Request specifying the application.
• Address for notifications, date and signature of the applicant.
• Supporting documents for the request, where applicable.
• In the case of rectification or deletion, indication of the data to be rectified or deleted and the reason justifying it.
9.- COMPLAINT TO THE SUPERVISORY AUTHORITY:
In the event that you consider that PNM has violated any of your rights protected by personal data protection regulations or has breached any obligation in this regard, you have the right to lodge a complaint with the competent supervisory authority, which in Spain is the Spanish Data Protection Agency (Agencia Española de Protección de Datos) located at Calle Jorge Juan, 6. 28001 – Madrid.
Tel. 901 100 099 – 912 663 517
You may also submit an electronic complaint through the electronic office available on its website: https://www.aepd.es
10.- LEGISLATION AND JURISDICTION
This Privacy Policy is governed in all respects by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
It is also governed by Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights. Likewise, our website is governed by Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.
Users of this website are subject to Spanish legislation and jurisdiction, to which they expressly submit, and the Courts of GIRONA shall be competent to resolve any disputes arising from or related to its use.
11.- COOKIE POLICY
PNM’s web applications send information to your browser in order to allow options or the functioning of the user session to be remembered. These fragments of information sent to the browser and which remain there for a limited time are what we call cookies. You can consult our cookie policy on the corresponding page.
12.- YOUR PRIVACY ON SOCIAL NETWORKS
PNM has a minimal presence on social networks and only for the purpose of disseminating its activity and creating communication channels for its users.
13.- UPDATE
This Privacy Policy may be updated to adapt it to changes on our website, as well as to legislative or case law changes regarding personal data that may arise. Last updated in May 2025.